Scheduling Coordinator

Bend OR

Description

Apply here! COMPANY OVERVIEW Webfoot Concrete Coatings is a premier provider of concrete floor coatings with a passion for helping home and business owners transform their tired, dirty concrete floors into beautiful new spaces! As a floor coating provider among many, Webfoot’s dedication to unparalleled craftsmanship, training, and customer satisfaction is a key differentiator in the success of the company. In business for over 18 years, the tag line “Seriously Great” can be felt with every customer experience. In a never-ending pursuit to install durable and reliable concrete floor coatings in markets lacking quality service providers, Webfoot Concrete Coatings is committed to the continual growth of the business and the expansion into new locations. COMPANY CORE VALUES: Community - Our top priority is serving our community right here at Webfoot. We recognize that Webfoot has a community all its own, starting with a strong team of employees, loyal customers, and vendor partners. We want everyone within our community to be a Raving Fan of Webfoot Concrete Coatings. At Webfoot, we take care of our own, support each other’s growth and prosperity, and always have each other’s back. Community also means embracing the community that supports us by supporting local causes and giving to others through numerous charitable donations, and volunteerism. It means we choose to be leaders in the community and inspire others to follow the Webfoot Way. We partner with nonprofits and serve on their boards and committees, and we behave as first-class citizens within our community. It’s important that as Webfoot grows, our commitment and impact on the community grows with us. Teamwork - We work in specialized roles in a coordinated way to offer craftsman level quality and a Seriously Great customer experience - from start to finish. To win as a team we have clear lines of accountability and hold ourselves accountable. We appreciate each other for our strengths, we respect our differences, and we give each other the benefit of the doubt because we are solutions-oriented in our pursuit of shared goals. We communicate with each other often to keep our teammates informed and our customer experience intact. We win as a team and we celebrate as a team! Being the Best - We strive to be the very best contracting company around. When faced with decisions, we ask ourselves “what would the best do?” to guide us. We plan, prioritize, and embrace continuous improvement initiatives that are in line with our vision and goals. We seek personal development, professional growth, and health in our pursuit of becoming the best versions of ourselves and bringing our best to work each day. We embrace challenges and change in this pursuit because the best is always improving. Not Taking Ourselves Too Seriously - We have fun at Webfoot! Our brand is fun, we celebrate our wins in fun ways, we have fun team events, and we provide a positive place to work. When Webfoot is involved in something we bring value, we have an impact, and we bring the fun! ROLE SUMMARY: The Scheduling Coordinator works closely with our production teams and customers to prepare and schedule each project professionally and to maximize production efficiencies. You are the go-to person for all things related to upcoming or in-progress projects. Your forward-looking mindset allows you to anticipate and navigate around challenges and see problems as opportunities to learn and improve. TOP 3 OUTCOMES IN YEAR 1: Efficient project scheduling to ensure each location hits their weekly, monthly, quarterly and annual revenue goals. Successful scheduling includes job details are on file, start times are clear to customers and production teams and every customer feels they are our number one priority. Achieve an average customer review rating of 4.9. Strive to create great customer experiences and Raving Fans every time. A great customer experience starts with you. KEY RESPONSIBILITIES: All production teams have complete schedules coordinated for each week. Ability to identify gaps in schedules and rearrange jobs to close gaps. Review inventory levels to ensure scheduled projects can be completed with current inventory. Production projections are accurate each week, and forecast for balance of month is 90% accurate by the 15th, and 95% by the final week. Customer communication and experience. Customers understand the process, and dashboards are updated with specific job related information. Understand scope of all projects and follow-up on any missing information or documents. QUALIFICATIONS: Strong prioritizing, planning, and sequencing skills Proficient with Microsoft Word/Excel, Google Suite, Project Management Software Independently motivated and able to achieve goals and timelines under minimal supervision Excellent communication skills; both written and verbal Must be excited to learn and grow with us as we expand into new markets Can read and understand a project scope, make a plan, and foresee any complications Ability to collaborate with multiple departments Remain calm and solutions focused in a rapidly changing environment with competing priorities Flexibility and adaptability - go with the flow Must be at least 18 years old For immediate consideration, please submit a cover letter and resume. BENEFITS: Health, Dental, Vision and Life Insurance Top Wages – Seriously We Pay Well Paid Time-Off Company Matched 401K Non-discretionary bonus potential Apply here!