Skill Building for Supervisors / Team Leads

15 North Front Street,Reading PA 19601

21 October, 2021

Description

This 6-hour workshop presents a series of recognized Best Practices to successfully coach and lead highly productive teams. Key focus areas include: Effective Coaching TechniquesCommunication Skills; Giving and Receiving Constructive FeedbackEffective Time Management StrategiesUnderstanding and Supervising Different GenerationsConflict Management / Dealing with Difficult BehaviorsSkill Building Clarify objectives and plan for results | Set-up group goals and priorities | Identifying your personality style | Communicate effectively in today’s new work environment, to different personality types | Develop your team’s communication skills | Be more assertive without being aggressive | Understand behaviors that lead to conflict | Quickly resolve conflict situations Boxed Lunch Included We believe SKILLS MATTER.  We are committed to delivering relevant, affordable Workforce Training and Development programs.