Assertive Communication Skills Training Workshop

4207 River Place Blvd.,Austin TX 78730

19 October, 2021

Description

1-Day Workshop Assertive Communication Skills Training WorkshopIt’s no mistake and should come as no surprise that those who are assertive in life and at the workplace achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today’s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. Assertive behavior is a necessity. This assertiveness skills workshop helps participants understand that expressing needs, utilizing strong vocal and non-verbal communication skills and saying NO are critical to success. Participants learn to recognize, address and de-escalate conflict when it occurs. Models for addressing strong emotion are practiced through role-play and exercises.  Objectives Participants will learn to: Understand individual behavioral style and deal effectively with eachImplement a useful problem solving model to help both themselves and others winLearn to collaborate rather than compromiseAddress conflict when it arises and de-escalate it successfullySay NO to take back control and set boundariesBecome aware of anger tactics and diffuse them With more than 20 years experience in sales and management turnaround environments, Fathom Corporate Training, based in Austin, Texas, works with clients facing critical challenges in leadership, management, sales, negotiations and customer service. Fathom’s clients include the world’s most successful firms and recognized brands. Customers choose Fathom because of the way we approach client challenges and deliver solutions. We call this: Deep Insight, Direct Results.