Staff to Conduct Surveys with Public Transit Riders - Start 10/5

Providence RI

Description

We are a nation-wide staffing agency seeking staff to administer surveys to riders on RIPTA buses and trains. The Rhode Island Public Transit Authority is conducting an On-Board Rider Survey on RIPTA bus and rail routes to collect rider information. The survey will help improve overall public transportation in the area by using the collected data in planning and forecasting. POSITION TITLE: Interviewer/Surveyor SCHEDULE: Monday-Thursday for four-five weeks (excluding holidays). Staff may choose to work AM shifts or PM shifts. AM Shifts - begin between 4:30am and 6:30 am (am staff will most likely need a car to report so early) in the morning and end roughly between 1 and 2:30pm in the afternoon. PM Shifts - begin between 1pm to 3pm in the afternoon and end between 9 - 10 pm at night. MANDATORY PAID TRAINING – Tuesday, October 5, 2021 – 9:30am-4:30pm (Kennedy Plaza Passenger Terminal) PAY: $18.00 per hour (paid weekly via direct deposit). Pay raises may be awarded to high performers. JOB DESCRIPTION: Interviewers will report to their assigned report locations (typically Kennedy Plaza Transfer Center downtown, but other report locations will be at various Transit Centers throughout RI). Interviewers will board their assigned bus or rail vehicle and approach passengers to ask them to take part in a 5-6-minute survey. The surveyor asks the passenger all questions and enters their answer using a tablet device. The survey questions include: • The passengers home address (mapped on the tablet using a Google API mapping function) • Where/what type of place is the passenger coming from and where are they going. • Which stop the passenger got on at, and where they will get off during this one-way trip • If the passenger used any other buses on the trip they are taking (transfer routes). • Demographic questions relating to income, ethnicity, employment, etc. At the end of each shift, staff will return to their location and return equipment, receive supervisor feedback, and receive a report time and location for the following day. Interviewer Qualifications • Must be punctual and reliable. • Must be able to communicate with strangers (Bus Passengers) • Must be a regular user of smart phones/tablets. • Must own a cell phone and be able to bring it to work each day. • Must possess knowledge of Google maps • Must be able to stand on your feet on board a moving bus for up to 7 - 8 hours • Must be comfortable asking personal travel and demographic questions TO APPLY: Reply with your complete contact information (email address, working cell phone number) and confirmation that you can work Monday-Thursday for the next four to five weeks. Make sure to note which shift you prefer. A recruiter will reach out to schedule a phone interview.