Outdoor Park Manager

1515 Lake Cook Rd, Deerfield IL

Description

SUMMARY Let It Shine is returning with a brand-new holiday experience to the greater Chicagoland area for the 2021-22 winter season. Chicagoans will drive-thru a holiday display of smart pixel LED lights all synchronized to holiday classics. Guests will drive past archways, pathways, candy canes, snowmen and more – immersing themselves into a world of lights all from the comfort of their own car at any one of our three Chicagoland locations. YOUR ROLE Overall, the goal is simple, we need to create the best experience for our guests. We are in the business of bringing families and loved ones together as we create memories for years to come! In your role, you will oversee a team of 15-20 employees per evening. You will be the first one in and last one out as you are responsible for park operations including: • Scheduling- You will ensure we have adequate coverage for each night of operations. This will entail, working with human resources to create weekly schedules, communicating with staff daily to ensure they have committed to a schedule and arrive at the start of their shift. In the event of “no call”/”no show” – you will reach out to “floaters” and find coverage for the appropriate shifts. • Timecard & Check-in – You will be responsible for employee arrival and departure, assigning daily responsibilities and issuing/collecting walkie talkies at the beginning/end of each shift. • Opening/Closing Checklist – You will ensure the park is powered on and shut-down properly according to closing checklists. • Park Operations - You will be responsible for the teams that welcome guest, use point of sales technology and sell merchandise - throughout each day you will monitor operations for a smooth check-in process, manage event traffic flow, and maintain the safety of our guests. GENERAL INFROMATION: • Event Duration: 11/4/21 -1/9/22. • Hours of Operation: Open 7-days per week (4:30-11:00PM). Managers Start shift at 3pm-11:15pm • Gate Agents/Park Operations: Shifts start 30-miutes before & end 30-minutes after gates open/close. • Equipment: You will be provided a safety reflective vest, rain suit, flashlight/baton. All items are your responsible to keep and use for the season. They will be required daily so please keep them safe. • Pay Frequency: All Staff will be paid via direct deposit every 2 weeks.