Receptionist / Cashier

Nipomo CA

Description

Trailer Hitch RV Center Service Department has an immediate need for a Dispatcher / Receptionist / Cashier! This is a high volume, fast-pace environment This company is seeking an excellent communicator and organized person to schedule and dispatch the service technicians. While managing service requests, they will be the direct contact with the customer. We are looking for a talented individual to help us ensure we meet customer expectations and deliver service excellence. Schedule service maintenance, repairs,assign technicians Confirm service appointments and lead times with customers Payroll After service, follow-up with customer to ensure satisfaction Maintain service database Maintain and grow service agreements Job quoting and parts research Some invoicing, and closing of RO's Assist with counter sales Ensure that all repairs are assigned to technicians in an equal and fair manner Check progress of each repair order throughout the day Maintain high-quality service repairs and minimize comebacks Establish and maintain customer follow-up to confirm satisfaction with the service experience Answering Phones Excellent Customer Service Processing Paperwork Timely and Accurately Excellent written communication skills to work effectively with internal and external customers. Must be a great multitasker. Please contact Brian to schedule an interview.