NOW HIRING Field Service Tech

2519 Scarbrough Dr #200, Austin TX

Description

Build your career with WBS! Here at Wisenbaker, our people are the foundation of everything we do! See the job description below, and if it sounds interesting, we look forward to speaking with you! Job Purpose: The purpose of the Field Service Technician - Cabinets role is to provide critical support to the company’s Field Operations team with timely technical assistance performed in a professional manner. Primary Duties & Responsibilities: - Read, interpret and understand a cabinet layout. - Measure for accessories parts, add-on’s or replacement cabinets. - Install all components of cabinetry, to include accessory parts & trim moldings. - Touch up or repair both painted and stained products. - Adjust & level doors, drawers/fronts and trim reveals. - Walk homes that have been installed and graded each week until complete and closed. - Create required work order with correct coding on iPad to complete walked jobs. - Communicate clearly with our customers (Builder) and our internal operations team on any materials needed or work to be performed. This would include an ETA on completion date to the customer. - Perform inspections with homeowners or builders and conduct immediate repairs if possible, to avoid an extra trip. - Pick up of all service parts from WBS facility. If unable to transport all parts, tech must coordinate with the WBS warehouse manager for delivery in order to complete the service and job ticket. - Train WBS personnel on service items along with conducting training for WBS sub-contractors - Work as a “journeyman” to apprentices within WBS who wish to become a field service technician Qualifications & Required Skills: - Minimum High School Education - Cabinet service experience (3-5 years minimum) - Specialized knowledge of cabinetry construction and installation - Customer service skills - Great communication and ability to conduct training programs Wisenbaker Benefits offered: - Health, Dental, Vision, and life insurance options - 401K retirement savings plan - Paid Time Off - Holiday Pay & More!