Description
DUTIES AND RESPONSIBILITIES INCLUDE:
-Review job files upon receipt to ensure quality and meet timetables.
-Schedule re-measures with customer. Establish customer expectations and build rapport.
-Upon re-measure, make certain all measurements fall within Sales Representatives specified measurements.
-Provide all necessary materials needed to obtain permits to Project Coordinator.
-Schedule directly with customer, or through Project Coordinator, all necessary steps in job installation.
-Supervise sub-contractors in accordance with company policies and procedures to guarantee customer satisfaction.
-Assist staff and/or sub-contractors to resolve complex or out of policy operation problems.
-Conduct interviews, hire new staff, and provide sub-contractor training.
-Responsible for meeting department productivity and quality goals.
-Communicate with Project Coordinator, Sales Representatives and Managers.
-Assist crews with proper load out, ensuring correct materials are issued to jobs.
-Walk crew through job expectations and contract prior to job start.
-Input customers information into our computer systems
-Pull information to help management complete reports
-Timely entering of information so our customers are called as soon as possible
-Other duties as assigned or reassigned by direct supervisor or senior management.
QUALIFICATIONS:
-Previous experience in home remodeling
-Some weekends may be required
-Years of experience working in an home remodeling environment in a similar role
-Extreme time management and organizational skills
-Strong communication skills (written and verbal)
-Energetic and enthusiastic personality, with a patient and calming manner
-Team player with the ability to take on more and grow with the role and company
Call Jeff Moffatt to schedule an interview 432-266-2215
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