Maintenance Supervisor

Fort Worth TX

Description

Summary As a Service Supervisor you will report to a Community Director who will act as your coach. You are the team captain. The captain is responsible for running the team and executing the game plan. You’ve heard the old saying ‘the best offense is a good defense.’ At Elmington the Service Supervisor is considered the defense, working with the service team to ensure the team achieves its goals. When the defense manages expenses efficiently it can be priceless to the performance of the entire team. As in any athletic sport, as a key player on the team, your goal is to deliver an incredible game and win. At Elmington Property Management we strive for excellence in every endeavor. Each Elmington community is its own living, breathing corporation. It has income and expenses, debt and a bottom line- all of which we will look to you and your Community Director to manage. As a Service Supervisor you will be asked to manage the long term sustainability and quality of the community and to execute the strategy of the owner. You will be asked to effectively manage the community’s reputation, ensuring a clean, safe environment and working to provide a better than expected place to live while gaining the trust and respect of the residents. You will be asked to find effective and creative solutions to manage expenses. You will be the primary communication with the existing renters and your efforts will determine how many will choose to renew their lease on an annual basis. Along with this responsibility comes a very high level of expectations. You are an integral part of a multi-million dollar company or (potentially) multiple multi-million dollar companies. You are a master of your trade and enjoy challenges while setting and reaching goals. At Elmington, you will be pushed to Forget The Ordinary & Think Like an Owner. Every day. To be an effective Service Supervisor at Elmington, you will need to:  Have a great attitude  Have high expectations  Think BEYOND the box  Work with passion  Have a tireless work ethic  Be self-motivate  Be self-confident  Be a passionate worker with a positive personality  Take pride in your work  Be a good listener  Provide positive leadership to the service staff  Offer a solution with every problem  Go above and beyond for your residents  Positively promote your community Your Key Job Responsibilities will be to:  Supervise the workflow for the service staff and delegate workload to staff  Meet and exceed budget for expenditures  Order supplies, materials and tools as needed  Diagnose problems and repair major appliances, HVAC, plumbing, electrical (when no license required), general carpentry, pool care, roof and gutter repairs.  Address issues with landscaping and snow/ice removal  Communicate effectively with residents and coworkers even in difficult situations  Provide exceptional customer service  Perform service requests correctly and in a timely manner  Basic computer usage for employment records and some work tasks Essential Functions of Your Role Include, but are not limited to:  Effective communication  Maintain the physical condition of the property  Utilize hand tools and power tools  Physically inspect the property in its entirety  Building maintenance and repairs Physical Demands and Work Environment  Constantly performing hands-on repairs/maintenance work  Frequently lifting and transporting up to 50 pounds variable distances  Regularly required to talk or hear  Mobility and flexibility to use ladders and to access and work in confined spaces or at heights in excess of nine feet.  Frequently required to use hands or fingers to handle or feel objects, tools or controls  Frequently required to climb or balance, stoop, kneel, crouch or crawl.  Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus  The noise level in the work environment is usually moderate  Temperature in the workplace is varied, the ability to withstand lengthy periods of time in seasonal cold and heat of the outdoors is necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.