Facilities Technician

College Ave near Parker St, Berkeley CA

Description

What we’re looking for: The Berkeley Group [TBG], a property management company, seeks a highly organized Maintenance Technician with strong time management, customer service and community relations skills. Our Maintenance Technicians are our repair leaders and provide the technical know-how behind each of our (13) apartment and student housing communities in the Berkeley & Hayward area. From HVAC to plumbing to a fresh coat of paint, Maintenance Technicians have a hand in every unit and every resident’s satisfaction. Our ideal candidate is a personable, multi-talented, technically skilled individual with a passion for fixing things and a keen eye for detail. As a Maintenance Technician, you will work with our property management team to provide exceptional service to residents. Each day will be unique, requiring a diverse set of skills. You will collaborate with team members to assess and respond to maintenance issues, develop a rapport with residents by being both knowledgeable and friendly, and inspire trust by caring for our communities and making our Resident’s feel at home. Who you are: + A Maintenance Whiz. You have a solid understanding of general maintenance and are quick to learn new skills. + A Clear Communicator. You help residents and teammates understand the timeline and process for repairs. + A Team Player. You are united with teammates in delivering the best experience to residents. + You act like an owner, performing regular maintenance to avoid emergencies. + You are respectful, pleasant to be around, and enjoy engaging with others. + You keep your cool during maintenance emergencies and quickly find solutions. + You invest extra energy to reach your goals. + Solution-Oriented. You follow through on commitments, letting residents know they matter. + You are flexible and able to juggle multiple priorities and interactions with residents and teammates smoothly. What you’ll do: + Repair and enhance our community. You’ll be responsible for supporting our Facilities Team in repairing and maintaining all plumbing, electrical, HVAC, appliance, carpentry, and painting needs at thirteen (13) communities around the UC Berkeley campus. + Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their units. + Manage service requests. You’ll launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction. + Know the make-ready schedule. Working with the Property Manager, you’ll monitor upcoming vacancies and initiate the turnover process with painting, cleaning and repairing. + Tend to preventive maintenance. You’ll safeguard equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs. + Assist with monitoring inventory of parts and supplies + Notice the details. You’ll walk each property weekly (or more), inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal. What you’ll bring: + General knowledge in the following areas: electrical, plumbing, HVAC, carpentry, dry wall, exterior structural and appliances. + Strong time management and organizational skills. + Basic computer knowledge. + Professional communication skills. + Strong ability to work well within a team. + Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility. What you'll need: + 1+ years of hands-on general maintenance experience + Availability to work a flexible schedule, when needed + Rotating on-call responsibility for after-hours emergencies + Ability to regularly travel from floor to floor and outside between buildings/properties in varying outdoor weather conditions + Ability to lift 50 lbs. + Reliable transportation, valid driver’s license Preferred Experience: + High school diploma or equivalent + HVAC experience + EPA Certification (Type I & II or Universal) + Trade school and/or military training or industry designation (CAMT or CAMT II) Reports to: Property Manager, Operations Manager Supervises: None at onset Compensation Structure: + Performance-Based Bonus + Health Insurance Stipend + Paid Company Holidays (8 days per year) + Paid Time Off (10 days per year) Job Type: Full-time Pay: $25.00 - $30.00 per hour