Austin Chamber Of Commerce - Blog: Transforming Public Services Together To Drive Real Change

Austin TX

17 September, 2021

12:09 PM

Description

Press release from the Austin Chamber of Commerce - Blog: 09/17/2021 The past couple of years have been a disruptive, stressful time for government leaders, but these experiences also have sparked a revolutionary opportunity to improve how governments deliver services to meet constituents' needs. During the crux of the pandemic in 2020, demand skyrocketed for many public services from human and food assistance programs to unemployment benefits. And, as many governments struggled with processing volumes of cases and claims never seen before, it became clear that much more would need to be done to adapt and rise to this new level of challenges. Many governments were dealing with antiquated systems and struggling to keep up even before the booming demand. Add in the enormous population growth happening here in Texas, and it created the perfect storm for governments across the state when trying to meet the rising need for services. This pressure put the delivery of government services — which are lifelines for many people (especially during emergencies) — at risk. The pressure has shaped an opportunity, though, by creating a sense of urgency needed for innovation, modernization, and transformation in government. Private-sector leaders have a pivotal role to play in this. We have a chance to come out of this stronger and to forge new ways of working, like innovative public-private partnerships, that can help governments deliver what matters most to the people they serve. To get there, we need to understand the unprecedented challenges government leaders are facing and be prepared to help them think through how to break down barriers, prioritize investments, and achieve the best outcomes to make a difference in people's lives and the economy. Facebook Twitter LinkedIn Connect with Rob Cohan This press release was produced by the Austin Chamber of Commerce - Blog. The views expressed here are the author's own.