LITA Lean IT Foundation 2 Days Training in Irvine, CA

300 Spectrum Center Dr Suite 400,Irvine CA 92618

23 September, 2021

Description

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. Course Description: Lean IT Foundation helps IT organizations to ensure that they provide their customers with the Best possible services. Through understanding customer value, the Processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other Best Practice methods (such as ITIL®, PRINCE2® and P3O®). This Course covers the Foundation level certification of the Lean IT Association. Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is the entry level certification. This certification is mandatory for the other certifications. The primary purpose of the Course is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the Learning outcomes of the Lean IT Foundation and describes the Requirements a candidate is expected to meet to demonstrate that these Learning outcomes have been achieved. Course Outline: Module1: Introduction Lean Principles: how these are related to one another.Waste: ability to identify types of waste within an IT organization or Process (TIMWOOD with Talent)The cost of poor quality and reasons for using Lean Principles to improve performanceTypes of activities: ability to define what IT activities fall into which categoryPDCA: ability to describe how the PDCA cycle works on the most basic levelRelationship to other models and methods used within IT: understand where Lean IT differs from and complements other methods. The connection of Lean IT with IT service Management is specifically investigated.Module2: The Customer Types of customer value and the factors that influence customer valueThe link between the Voice of the Customer and Critical to QualityHow to construct a Critical to Quality treeModule3: The Process Relationship of Process (Value stream) with the other Lean PrinciplesThe difference between Push and Pull systemsThe steps for creating a Value Stream Map, using SIPOC and Value Stream MapWaste in a Value Stream Map, ability to identify the symbols for the TIMWOOD wasteExplain the SIPOC and VSM using IT examples e.g. SIPOC: Software development, VSM: High level Change Process (other examples are permitted)Module4: Performance Relationship of performance with the PDCA cycleThe key aspects of a KPIWhy time is the most important production factor within ITThe relationship of PCE with VSMThe role of skills and knowledge in ensuring performanceModule5: Organization Why organizations need to be customer orientedWhat the goal is of a performance dialogueThe use of each of the visual Management boards – day board, week board and Kaizen/improvement boardModule6: Kaizen Which tools from the other dimensions are used in which phase of the DMAIC cyclePrioritization of improvement candidates through feasibility and impact in determining both which problems to solve with a Kaizen and which solutions to implement at the Improve step of the KaizenModule7: Behavior & Attitude The difference between behavior and attitudeThe difference between traditional Management and Lean ManagementThe behavior and attitude required for successful use of LeanBehavior and Attitude in relation to expectations surrounding a change in way of workingTarget Audience: Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification. IT professionals who are participating in or involved with lean projects. Learning Objectives: The Principles underlying the Lean philosophyThe importance of understanding and delivering customer valueThe way Lean looks at Processes and the waste within themHow to measure performance and the key determinants of performanceWhat the organizational Requirements are when implementing Lean, including the use of visual Management toolsWhich behaviour and attitude is necessary for Lean to be successful within an IT organizationThe DMAIC problem-solving modelHow these Lean Principles can be applied within an IT organizationCourse Agenda: Day 1 Introduction of LeanThe CustomerThe ProcessPerformanceDay 2 The Lean OrganizationBehavior and AttitudeProblem SolvingWrap-up and Mock ExamExam Click here to subscribe to our text messages. Who we are Mangates is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. What we do We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.     https://www.youtube.com/watch?v=ca-9iJ4zw0Q