Wheelchair Agent

Hartford VT

Description

ATTENTION: We are actively hiring during the COVID-19 outbreak through safe hiring procedures.Hiring: Wheelchair Agent Location: Manchester, NH Starting: Immediately Shift: Full Time Apply:  ABM, a leading provider of integrated facility solutions, is looking for a Wheelchair Agent.Position Objective:To fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who wish wheelchair assistance for their comfort. Passenger services positions are very customer service oriented, and “tipping” is allowed and customary. Primary Duties and Responsibilities:Safely transport passengers from gate-to-gate, curb-to-curb, or gate-to-curb dependent upon whether an in-terminal plan transfers, originating passenger or destination-arriving passenger.At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc...)Assist passengers at baggage claim as may be necessaryDependent upon airport, coordinate with dispatcher for assignmentsCoordinate with gate agents any wheelchair assisted passengers who will need gate agent assistance at time of boarding to board the aircraftInteract with passengers in a positively interpersonal wayAssist passengers in any way necessary relative to professional passenger relations (i.e., providing directions, assisting with flight information, and any out-of-the-ordinary circumstances like delayed flights, etc...)Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processesComplete thorough Incident Reports for any accidents or any out-of-the-ordinary events while in the course of transporting a passengerCategory: Airport and AirlineABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban, and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation) :