Full Time Sr. Area Supervisor - Washington DC Area

Washington DC

Description

MISSION: The Sr. Area Supervisor will be responsible for managing operations for up to 25 multifamily (apartment) communities within an assigned district. The Sr. Area Supervisor works alongside our frontline employees, splitting their time between recruiting/hiring, interviewing, training, payroll, client visits and oversight of communities ranging from Towson, MD to Lansdowne, VA, and surrounding DC subburb areas. The main function of this role will be to ensure that day and nightly trash pick-up is completed per schedule to 100% satisfaction of our Clients! As we grow and bring on new communities, the Sr. Area Supervisor will also assist with the field team to ensure a successful rollout and service launch. BENEFITS OF THE ROLE • Company Truck Provided • Incentive Program; 10% annually based on base salary divided into 4 quarters • Competitive Wage; annual salary • Eligible for company sponsored benefits (health, dental and vision) • Flexible Hours 4PM - 1AM ESSENTIAL DUTIES & RESPONSIBILITIES: • Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area • Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies • Recruit/train/onboard new staff as well as provide continuing education as needed • Track payroll for area and submit to FQM semi-monthly for payroll processing • Monitor staff check in/out and overall time to completion using our proprietary technology • Organize and staff rollout/launch of service on new properties • Provide on-call support to workforce • Manage workforce inventory/supplies; including Butler Uniform, Tote Bags, Etc. • Work collaboratively with other business units as required to serve customer • Must be able to lift up to 45 lbs. • Other duties as assigned REQUIRED EDUCATION & EXPERIENCE: • High school diploma or equivalent, AA degree preferred or workforce experience • Minimum of 1-2 years experience in a People Managerial role • Experience managing a remote workforce of up to 50 who work 5-7 days a week; roughly 2-3 hours per day • Intermediate to Advanced level experience in employee relations as it relates to hiring and management (i.e. to include conducting interviews, conversations around counseling/terminations, processing payroll, etc.) • Experience in managing multi-site operations • Experience in managing fleet management a plus • Experience providing customer service and client-facing conversation experience • Experience in conflict resolution and the ability to diffuse and deescalate situations • Excellent oral and written communication skills THOSE THAT ARE MOST EFFECTIVE IN THIS ROLE EXHIBIT THE FOLLOWING BEHAVIORS: • Strong planning, time management and organizational skills • Strong work ethic and quality improvement orientation • Ability to build trust and rapport; effectively communicate with co-workers, employees and customers • Self-motivated and resourceful • Ability to work independently • Able to self-manage with some supervision • Collaborative/team player • Embody our core values: Building leaders; Always branding; Fun, enthusiastic team environment; Listen, fulfill & delight 📝 APPLY TODAY: