Mirrors: Reflecting on how you show up in your business

57 Union Street South,Concord NC 28025

27 October, 2021

Description

A Workshop on Improving Your Customer Service This interactive workshop is designed for you to share your first hand perspective on good customer service skills. The activity will examine ideas and strategies to help build a stronger customer base. Do you believe that all you need is to have a good product for your business to grow? The pandemic has shifted the way potential clients are investing their time and funds. In light of reduced budgets, and often limited staffing, it’s our job to figure out how to have the consumer not only try our product, but also feel the service they received is worthy of them becoming a returning customer. Sometimes it takes a mirror to view what is right in front of our face, are you prepared for the journey? Meet the facilator: Carla Randolph is the owner and operator of C.A. Vision Consulting. The name came from Carla Annette having a vision that everyone has a story and it shapes how we think and move! C.A. Vision Consulting | https://www.cavisionconsulting.com "Tell Me and I Forget, Teach Me and I May Remember, Involve Me and I Learn!” The Cabarrus Center welcomes aspiring entrepreneurs, existing businesses, and our diverse community to learn, grow, and accelerate their businesses through education, networking, and mentoring.