Part Time Computer Repair Tech at RockIT Repairs

1319 Lafayette Blvd., Fredericksburg VA

Description

**COMPETITIVE PAY** Do you enjoy fixing computers? Are you the tech guru that everyone goes to for answers? RockIT Repairs Inc. has had an amazing year and we are currently expanding our business as we continue to grow exponentially. Currently we have locations in Fredericksburg and Stafford. We have serviced over 50,000 customers from all 50 states since 2012 and we are seeking repair technicians with experience for our company. The right person for the job will have phone repair experience, computer repair experience and be familiar with Apple products or Samsung products. Soldering knowledge is always plus for this position but not required at all. Call 540-412-8824 and ask to speak with James Einhorn if you have any questions. You can also email your resume or skillset to [email protected] Basic Qualifications: Outstanding customer service skills Excellent technical, problem solving, and analytic skills Exceptional organizational skills Strong written and oral communication skills Proficient in Microsoft Office Work well in team environment Ability to work flexible hours, including weekends and holidays Valid driver’s license Access to referrals Preferred Qualifications: Experience repairing electronics, smartphones, PC/MACs and/or game consoles Previous experience working at retail electronics store Soldering knowledge always a plus but not neccesary Tasks and Responsibilities: Diagnose, troubleshoot and repair devices Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Ensure that all repairs meet or exceed RockIT Repairs Inc. quality standards Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair Maintain the cleanliness and professional appearance of the store Job Types: Part-time