Order Management Representative

17425 Chatsworth St. Suite 102 near Louise and Encino, Los Angeles CA

Description

Responsibilities- -Order Entry/Processing -US Manual Orders assigned -Magento Orders -Investigate and Communicate Order Issues Including Price discrepancies, lack of product availability, expected shipment dates to customers, brokers and sales managers. -Process RMAs as received. -Review open order status daily and Maintain backlog of less than 5 days. -Complete assigned task and ad-hoc request promptly, efficiently and accurately. -Other Duties May be assigned. Qualifications/Skills -2-3 years of experience in customer service and data entry work. -Proficiency in spreadsheet applications, work processing skills,typing speed in excess of 60WPM -Accuracy And Attention to detail. -Team Player willing to assist co workers.