Head Mover/ Crew Leader Position

Williams Drive near Sandy Plains, Marietta GA

Description

Job description The Crew Leader - Mover/Driver position is the manager at the heart of every moving crew. Management experience, experience in the moving industry (or similar), and a history of driving large vehicles are all desired qualities in a new Crew Leader. Job Type: Full-time Pay: $18.00 - $21.00 per hour with benefits. Benefits: Retirement 401K plan with employer match. Relocation assistance. What a day looks like for a crew leader: You will typically receive a copy of the Order for Service (contract) for a move to your Crew Leader Tablet or your company email account 1-3 days before the move when the job is dispatched to you. This will let you review the details of the job such as crew size, number of trucks, the reported inventory for the load, materials (if any) needed, and pickup & delivery locations in advance. * When you arrive in the morning, you inspect the moving truck(s) you'll be using for the day * You collect your crew members from the office lounge-area * You have your crew collect all materials (boxes, shrink-wrap, tape, etc) that you will need for the client's move from the inventory room * You give the client a call letting them know your estimated arrival time & head out to the pickup address. * Upon arriving at the pickup address you meet the client, start the job time clock, and perform a walk-through to ensure that the work to be done matches up with your Order for Service and the inventory they reported for the estimate. * You have the client sign the Bill of Lading for the move and sign to select the insurance option they prefer. * Once the paperwork is squared away, you position the truck in the best spot possible for efficient loading and you and your crew will start work. * You direct part of your crew to begin wrapping furniture with protective pads and shrink-wrap where necessary. Typically, a portion of the crew will begin loading boxes and stacking the truck. * You supervise the stacking and/or stack the truck yourself to ensure efficient use of cargo space and safe transport of the load. * You periodically use straps during loading to secure the load for transport * Once loading is complete, you do a final walkthrough for the pickup address with the client to ensure that no portion of the load has been missed. * You verify the delivery address with the client and, especially if it's a larger move, let them know that you are going to let your crew have a lunch break en route to the delivery. * Upon arrival at the delivery address, you will do a preliminary delivery address walkthrough with the client to get a sense of where everything will go and what the best routes will be for getting larger pieces safely into the home. * You and your crew will begin unloading, and you will supervise the unstacking of the truck to ensure there is no hazard to you or your crew from load-shift that may have occurred during transport. * After the last piece has been delivered into the home you have your crew re-fold moving pads, pickup trash, and put the truck back in order for the next job while you do a final walkthrough to ensure that the client is happy with placement of furniture and boxes. * If the client wants anything moved around, you direct your crew to do so. * Once the walk-through is completed, the job time clock stops and you finalize the paperwork with the client, and they will sign that they have received the load in good condition. If there are any damage complaints, you'll note them with the client on the bill of lading complaint section for the office to manage and let the office know. If you can take pictures of any damages on a smartphone, this is very helpful. * You will accept credit card payment by smartphone app (also works on crew leader tablet) or by check. * To finish up the day, you will return to the warehouse, park the truck(s), check that the trucks are set up for the next crew, submit the post-trip truck inspection to note if there was anything that needed to be fixed on the truck before the next job, and turn in your paperwork from the move & any checks to the office.