Description
We
are a contractor for a major public utility. We complete the
enrollments for renters and homeowners for state programs designed to
assist them in saving energy and provide them with a discount on their
utility bill.
Primary Duties: Answer calls from customers interested in the programsMake calls to leads provided by the utilitySchedule appointments and assign to field representativesProvide relief for other positions as needed and miscellaneous duties as assigned
Skills Required: Ability to communicate professionally and clearly over the phoneAbility to deescalate customer concerns in a professional mannerAttention to detail with ability to multitaskPositive attitudeAbility to follow directions independentlyComputer literateBasic data entry skills
Experience Preferred:Data EntryCustomer serviceSchedulingHi Manager : 419-=-9-6=7=6-=4==03
Discussion
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