Self Storage Property Manager

1018 S Paca Street, Baltimore MD

Description

We are seeking to fill the On-Site Manager (full-time, permanent) position working with an opportunity for advancement with a growing provider of self-storage Baltimore, MD. The qualified candidates must be responsible, organized and customer focused, as well as energetic, outgoing, a self-starter, who has excellent sales, marketing and customer service skills. Prior experience in self-storage industry preferred, but not required. This position contributes to facility profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. The on-site manager pays close attention to detail and has general sales, marketing and computer skills. Responsibilities: Responsible for the sales, marketing, occupancy, and delinquency management of the facility Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries Shows, rents and cleans self-storage units as well as actively selling and maintaining supplies of moving and packing materials General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making daily bank deposits and preparing daily, weekly and monthly reports as required by management Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management Maintains all required tenant documentation in a neat and orderly manner as directed by management Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices Cleans space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily Assist in preparing units for auction as prescribed by law, and approved by management Effectively communicates with management and fellow associates Other functional duties as assigned Work Skills: Basic Computer Skills are required Good organizational Experience & Qualifications: Customer service, retail sales, marketing experience preferred Prior self-storage experience preferred but not required Self-Storage Software Experience is a plus General office and telephone skills are preferred Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry Ability to pay close attention to detail Valid driver's license and reliable form of transportation are required in order to perform essential functions of this job Weekend availability is required Education: High School Some college is preferred PRIOR CONSISTENT WORK HISTORY REQUIRED.