General Manager Flood Restoration

Placentia CA

Description

General Manager (Orange County) needed for a high growth flood and fire restoration firm. As a General Manager for the Orange County region, you will lead a team to deliver on 40-50 flood dry out jobs per month while operating within the established operations budget. In this role, you will be responsible for: ● Maintaining and expanding relationships with our network of referral partners ● Responding within one hour or less to homeowners referred to us ● Converting leads into jobs at or above expected ratios ● Completing jobs on time and on budget ● Ensuring that insurance collection targets are met ● Managing all other operating costs at or below budget ● Your most important job is creating peace of mind for our homeowners while getting their lives back to normal fast, all while maintaining an efficient and effective business operation. Who we are We are proud to be a small business focused on serving our customers – home-owners who have experienced an unexpected disruption to their home – and our co-workers – the talented men and women who contribute their life energy to the homeowners we serve, and to each other. We know we succeed only when we passionately serve each other and the homeowners who need our help. Our Purpose: To serve homeowners by creating peace of mind and getting their lives back to normal, fast. Our Mission: To be the most responsive, and most highly sought-after emergency restoration services company in the Western United States. Our Values: Responsiveness, Life-long learning, Integrity, Planning, Care & respect We invest in the distinctive people who lend us their talent to fulfill our company purpose. We offer extensive professional and personal development opportunities. Who you are You are deeply service driven, and you believe that giving and keeping your word is one of the biggest contributions you can make in service to others. You are quick to take action, while being disciplined in your thinking and your actions. You find the best solutions for the situation at hand, knowing that you can’t let the perfect solution be the enemy of the highly responsive solution. You are a growth junkie and seek out opportunities to learn new things and develop yourself personally and professionally. The ideal candidate will have excellent communication skills, strong organizational abilities, and a high degree of comfort driving business processes using automation. Qualifications: Required ● 10+ years experience managing flood restoration/dry out jobs and teams ● Previous responsibility executing to sales, collections and profit/loss goals ● Track record of managing individuals and teams to performance standards ● Prior experience working with insurance companies: writing scopes and collecting payments ● Commitment to growth and learning ● Persistence and personal discipline ● Strong multi-tasking abilities and adherence to deadline discipline ● Strong written and verbal communication and interpersonal skills ● Comfort with business systems/project management software Strongly desired ● Bachelor’s degree ● Experience using Basecamp project management software ● If you don’t think you meet all the criteria above but are still interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited and sharp to join the team Total compensation based on experience, with target compensation of $100K+. Benefits include paid time off, vacation and health insurance. Please send BOTH a resume and cover letter highlighting why you would be a strong candidate for this opportunity. We will not consider resumes without a cover letter. Job Type: Full-time Salary: $75,000.00 to $100,000.00 /year