Donation Services Associate - Clayton

Aurora CO

Description

Get a great workout while serving your Community!!  Do you enjoy working independently while being part of a community that shares and cares? Donation Services Associate is the right opportunity for you! This position works at our Clayton Donation Center on 6th Avenue and Clayton Street in Denver. The Donation Services Associate is responsible for keeping products organized by following Goodwill standards. Minimum Pay starts at $14.77 per hour. Full Time and Part Time opportunities available! Based on eligibility requirements, Full Time Associates may participate in Medical, Dental and Vision plans and company paid benefits such as Short and Long Term Disability, Life & ADD, Flexible Spending Accounts, 403b Retirement and more. Additional benefits include Vacation and Sick accrual, Floating Holidays, Paid Holidays and different types of leave. Please Note:  This position is full time and requires open availability (including evenings and weekends).   OBJECTIVE: The Donation Services Associate is typically the first point of contact for customers that are dropping off items at donation centers. Donation Services Associates provide excellent and friendly customer service by greeting customer’s timely and providing assistance as needed that may include lifting or unloading donations from a customer’s vehicle or other area. Associates are expected to handle goods with care showing respect for items donated.   QUALIFICATIONS: • Must be able to make decisions by following Goodwill standards and guidelines.  • Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. • Must be able to work in various weather conditions with varying temperatures. • Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. • Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary. • Must be able to communicate effectively with customers, managers, supervisors, staff and peers.   KEY RESPONSIBILITY AREAS: • Provide excellent Customer service, greeting customers in a timely manner, answering product questions as needed. • Assist customers by unloading donations from vehicle or other area(s). • Ensure donated items are handled with care and sorted into appropriate bins or production areas. • Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. • Ensure a safe, organized and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. • Cross-train in other departments or areas to act as a back-up for other areas as required. • Maintain remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site.  • Order supplies using provide computer equipment and software programs. • Ensure supplies are kept well stocked at remote site(s) as necessary. • Track and report donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. • Work with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations. Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.  Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description   Guide to Physical Requirements: • Continuously (5-8 hours) • Frequently (3-4 hours) • Occasionally (1-2 hours) • Never   LIFTING: (as defined by ADA)    Heavy: 45 lbs & over - FREQUENTLY    Moderate: 15-44 lbs - CONTINUOUSLY    Light: 14 lbs & under - FREQUENTLY CARRYING:    Heavy: 45 lbs & over - FREQUENTLY    Moderate: 15-44 lbs - FREQUENTLY    Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING:    Above Shoulder - FREQUENTLY    At Shoulder - CONTINUOUSLY    Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - OCCASIONALLY SQUAT - OCCASIONALLY CLIMBING:    Use of legs only (stairs) - OCCASIONALLY    Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION:    Visual, close - CONTINUOUSLY    Visual, distant - OCCASIONALLY    Visual, depth perception - FREQUENTLY HANDS/FINGERS:    Simple grasping - CONTINUOUSLY    Fine Manipulation - FREQUENTLY    Repetitive Movements - CONTINUOUSLY WALKING - CONTINUOUSLY STANDING - CONTINUOUSLY SITTING - NEVER SPEAKING - CONTINUOUSLY    BehaviorsPreferredDedicated: Devoted to a task or purpose with loyalty or integrityMotivationsPreferredSelf-Starter: Inspired to perform without outside helpEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)