Description
Description
Seeking a Smart Hands Support / Facilities operator in our Breiningville, PA location for a night shift position. The ideal candidate will be responsible for monitoring and hands on troubleshooting of system and network environments, supporting customer trouble requests and installing fiber & copper cross connects.
Duties will include:
• Network Knowledge
• Experience and knowledge of Windows servers
• TCP/IP understanding
• Circuit troubleshooting
• Restarting servers and OS Services
• Logs and tracks calls using internal ticketing systems, maintains history records and related documentation.
• Ability to work individually and as a member of a team.
• Good oral and written communication skills
• Must be self-sufficient and able to work in fast-paced dynamic environment.
• Physicals walkthroughs of building hourly
• Tape Changes
• Installing Fiber and Copper cross connects
• Basic Facility Maintenance duties
Requirements for Consideration
• HS degree or equivalent
• 1-3 years professional experience.
• Proficiency in Microsoft Office Applications
• Ability to climb and work from ladders
Application
To be considered, all applications should be submitted by e-mail with:
• Resume
Hours of work:
• Night Shift 6:00pm till 6:30am
Employment Requirements:
• Must pass a pre-employment reference and background screen.
• Must pass drug test.
• May be asked to work some shift work for shift coverage
Benefits:
• Core Health Benefits Program: A competitive offering that includes health, dental and vision plans
• Retirement Savings Plans: New employees are eligible to participate in the 401(k) plan (with company
matching) soon after 3 months following hire date
• Paid Time Off: Generous and flexible paid time off policy (personal, sick, vacation)
• Flexible Spending Accounts: Pre-tax savings for certain eligible medical/dependent expenses.
• Disability Insurance: Both long-term and short-term plans are available
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Discussion
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