RESTORATION LEAD TECHNICIAN

Triton Way near LAKE FOREST, Irvine CA

Description

Rainbow International Restoration is a commercial/residential restoration company here in Orange County, CA. We have been operating for just over 40 years, providing quality restoration services for residential customers and business owners alike. We are on a mission to improve not only the lives of our customers, but also the lives of our employees and their families. We do this by hiring great people who are proud of the work they do and set high standards for themselves. If you want to work in a Fun, Challenging and Rewarding environment with a team that values Respect, Integrity, and Customer Service, then Rainbow International Restoration of Orange County is the right fit for you! As a restoration lead technician, you will be a key team member responsible for the professional restoration of our customers properties that have been damaged by water, smoke, fire or mold. We are in the business of helping people repair their properties and their lives. This position is right for you if you are self-motivated, thrive in fast moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day-to-day basis. Specific Responsibilities: • Proficient in water restoration, mold remediation, and fire damage clean-up • Establish and maintain a schedule to ensure all services are delivered in a timely manner • Respond to water jobs and initiate water mitigation according to IICRC standards and Rainbow International's process • Communicate with customers about scope of work and review necessary paperwork • Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times • Perform marketing tasks to sell additional services or develop additional business as required • Perform other duties as needed which may include cross-training in related positions Job Requirements: • At least 3 years of property damage restoration experience is preferred • 2 years working knowledge of writing and reading Xactimate/XactAnalysis software; Dash and MICA experience a plus • Valid Driver's License • IICRC Certification • Able to occasionally lift and/or move up to 100 pounds. • Computer literate, with working knowledge of work processing, business software and spreadsheet applications • Excellent communication skills