Description
is partnering with a Fortune 50 Major Retailer to hire over 100 people to Work from Home through the Holidays! We are focusing specifically on e-commerce in their Guest Services Department.
Call Center - - Work From Home
$15.00 per hour
Equipment will be provided!
Job Description:
Places, receives and routes a high volume of calls through an electronic switchboard
Talks with customers by phone.
Maintains incoming call volumes and performance standards
Takes and/or supplies information from/to callers
Resolves customer service challenges
Relays messages or order information
Qualifications:
High School Diploma or GED
Excellent interpersonal, written/verbal communication, negotiation and decision making skills
Proven problem solving and critical thinking skills
Strong work ethic, flexible, able to manage multiple priorities and adapt to change within a fast-paced Service Center environment
Strong PC skills - Microsoft Office (Word, Excel, PowerPoint, Outlook)
Experience in working in web based applications
We look forward to speaking with you!
Discussion
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