Collections Specialist

Roswell GA

17 August, 2021

11:52 AM

Description

HANCOCK CLAIMS CONSULTANTS:  Why Hancock? We offer competitive pay, are an energetic and growing organization and employ a diverse work force. Position Purpose:  We are looking for candidates who want to work for a growing company that needs employees who are driven to maximize their potential every day.Need to know: Growth - we encourage our employees to learn as much about our business as they can to grow and expand us and You.Collaboration – essential to providing the best possible outcomes for our business, customers, and YOU.Diversity, Equity and Inclusion – we believe this is fundamental to our organization’s success. YOU will find that we don’t review DEI as buzzwords but appreciate how this benefits our bottom line. Weather – if a storm is a brewing across the 48 lower states, Hancock is ready to support its customers with property inspections in support of their claims. Competitive compensation and benefits package include: Matching 401(k) planMedical, Dental VisionBasic Life InsurancePaid Time Off / Holiday'sOn-site gym facility with personal trainer, at no cost and more!!!The Details…Essential Duties and Responsibilities: Monitor/maintain assigned accounts and actively pursue reduction of delinquencyContact assigned accounts via telephone or email to obtain payment on past due amounts in accordance with collections policyProvide customers (B2B - Property & Casualty Insurers) with account balance information including detailed balance statementsDocument call results, including the disposition of calls, customer payment agreements, payment plans and other resultsSupport multiple accounts focusing on maintaining customer relationshipPrepare and maintain reporting to track progress Qualifications: 1-3 years high volume Business to Business experience, 1st Party Collections experience1-3 years high volume Property and Casualty Insurance experienceStrong propensity toward supporting a team environmentEffective time management skills and ability to multi-task and adapt to changing environmentStrong attention to detail with ability to set priorities, meet deadlines, goal-oriented, organized and take pride in their workIntermediate Excel skills including experience with using pivot tables and v lookupEffective problem-solving skillsAbility to prioritize and manage time efficiently WORK SCHEDULE: Mondays thru Fridays, 8:00am to 5:00pmSchedule may change according to business operational needs. This is an Non-Exempt/Hourly position. Join the winning team at Hancock Claims Consultants!Position located at corporate office, Alpharetta, GA*** We are an E-Verify Employer *** https://hancock-claims-consult...