Site Manager : Car Wash

6100 Nine Mile Road, Highland Springs VA

Description

We are seeking a motivated leader to join our team as Site Manager of one of our facilities. This position was developed because of our rapid growth to manage our operations so we can continue our expansion of new facilities. Hogwash Express Car Wash is a locally owned, expanding car wash operation in Richmond, VA is looking for a Site Manager to manage and lead their site. The Site Manager is accountable for overall operation this facility including staff scheduling, training, maintenance planning and execution, and customer satisfaction. The Site Manager’s purpose is to work closely with the General Manager and Assistant Site Manager and direct activities of Customer Service Attendants to maintain a team approach to deliver a clean, dry, shiny vehicle for each customer in a safe, speedy, and friendly manner, while continually controlling the costs of operation and appearance of the facility. PRIMARY RESPONSIBILITIES: ❍ Maintain efficient day-to-day operations by ensuring sufficient resources each day. ❍ Lead with integrity and promote a culture of accountability. ❍ Properly address all customer concerns to ensure customer satisfaction. ❍ Ensure team adheres to all standard operating procedures and safety protocols. ❍ Continually expand knowledge of the wash process and equipment. ❍ Manage weekly, monthly, and annual equipment preventative maintenance program. ❍ Solve problems/do repairs to restore operations in the event of an equipment malfunction. ❍ Monitor chemical and supply inventory. Complete orders, receiving, and documentation. ❍ Monitor sales on a daily, weekly, and monthly basis. ❍ Strive to achieve sales goals and store growth. ❍ Recruiting, development, and motivating Customer Service Attendants. ❍ Manage PayStation cash, reconciliation, and prepare bank deposits. ❍ Maintain the cleanliness of all Hogwash facilities, grounds, and equipment. ❍ Manage daily operations including opening and closing procedures. ❍ Completion of required written reports in the allotted timeframe. SUCCESSFUL MANAGERS: ❍ Possess a team mentality and a positive attitude. ❍ Take initiative and have the drive to succeed. ❍ Delegate tasks to the team members and maintain accountability. ❍ Mentor, train, and coach personnel to develop operational knowledge. ❍ Present a professional image, in appearance and attitude. ❍ Communicate effectively with customers, coworkers, and owners. PHYSICAL REQUIREMENTS: ❍ High school diploma or equivalent. College degree preferred, not required. ❍ Demonstrated leadership and customer service experience. ❍ Computer proficiency with internet, email, POS, Microsoft Office etc. ❍ Ability to work a flexible schedule to include nights and weekends. Frequently required to use hand and finger motions and reach with arms and hand and regularly required to lift and/or move items up to 25-50 pounds unassisted GROWTH/ADVANCEMENT FOCUS: • Competitive salary • Opportunities for professional growth • Specialized training and development Work Environment: To apply for this position send your resume and letter of interest to email noted or complete the application on Hogwash web site www.hogwashrva.com This position is for Hogwash Express Car Wash at 6100 Nine Mile Road, Highland Springs VA 23223, and possibly some work activity at our other facility on Broad Street. Hours of work include the hours of operation; however, additional hour prior to opening/closing may be necessary to complete duties. Current operating hours are 7 days a week, 8:00 a.m. – 7:00 p.m. Monday-Saturday, 9:00 a.m. – 6:00 p.m. on Sunday, closing on Holidays. Weekend hours are required, and the successful candidate must be flexible and able to work a minimum of 40 hours a week.