COVID-19 Update From WCTFCU Effective Monday

Naugatuck CT

12 August, 2021

1:14 PM

Description

Monday, August 16, 2021 Protecting the health and safety of our Members and employees, remains our top priority. Therefore, due to the recent increase of COVID-19 cases in our area, and in accordance with CDC and State of CT Recommendations, effective Monday, August 16, 2021: ALL individuals are required to wear a mask, when inside WCTFCU offices,REGARDLESS of Vaccination Status. Please use the Drive-Thu's. If you have COVID-19 symptoms, have been exposed, or cannot wear a face mask. WCTFCU continues to carefully comply with state and federal directives, and CDC guidelines for COVID-19. Until further notice, the following protocols will continue: • Health Status. Do not come to the branch if you have a fever, flu-like symptoms or have been exposed to someone with COVID-19.• Masks & Distancing. When in-branch you MUST wear a face mask over your nose & mouth, and follow social distancing guidelines. If you do not have a face mask, we will provide a paper one. There will be no exceptions to this policy.• ID Required. For security purposes, prior to entering the branch for your appointment, we may ask you to present ID and briefly lower your face mask for proper identification.• No Loitering. We will endeavor to help you make your branch visit as brief as possible. Please limit the people you bring with you, to only those necessary to the appointed transaction.• Hand Sanitizer available.• Restrooms are not available for public use. For withdrawals, deposits, transfers, loan & Visa payments and applications, we strongly encourage you to utilize the many 24/7 resources available. These include ATMs, Online Banking, the WCTFCU App with mobile check deposit & peer-to-peer pay (P2P), and Telephone Banking. In addition to the following information, please visit wctfcu.com for details or call us for assistance.• Cash Withdrawals - may be made from an ATM, and our Drive-up windows.• Deposits - WCTFCU App's mobile check deposit, our 3 ATMs, our Drive-ups, WCTFCU branch night-drops.• Transfers – in online banking, telephone banking (Call 24), call a branch.• Loan & Visa Payments - by mail, WCTFCU Drive-ups and branch night drops, transfer within online banking, set a bill pay from another bank to your WCTFCU Loan or Visa.• Apply for a Loan or Visa Credit Card - apply on line @ wctfcu.com, call us 800.992.2226 x2077 during business hours. Secure, and Here for You. Updates and useful information may be found on our COVID-19 Information Page at wctfcu.com. If you are facing a financial challenge, or are unable to make your loan payments due to COVID-19, please call us at 800.992.2226 x2079. WCTFCU remains secure and committed to providing our Members with uninterrupted service. We will continue to monitor this situation, and provide further updates to you as necessary by email &/or on our WCTFCU COVID-19 Information Page @ wctfcu.com. Thank you for being a valued Member of the Waterbury Connecticut Teachers Federal Credit Union family.