Service Technician

Lakewood CA

Description

Responsibilities • Provide service and customer support during field visits or dispatches • Tie workflow to schedule • Manage all on site repair, maintenance and test tasks • Diagnose errors or technical problems and determine proper solutions • Produce timely and detailed service reports • Document processes • Operate vehicle in a safely manner • Follow all company’s filed procedures and protocols • Cooperate with technical team and share information across the organization • Comprehend customer requirements and make appropriate recommendations/adjustments • Build positive relationships with customers Requirements • Proven Field Service experience (3 years min) • Ability to troubleshoot, test, repair and service installations. • Ability to work flexible shifts and to adapt to changing work schedules • Familiarity with power tools, hand tools, and proper applications • Technical savvy • Clean DMV and Background