Concierge - Luxury Condo

Long Branch NJ

Description

Shift & Locations Available: -Full Time, Part Time, Overnights and Seasonal -Long Branch & Monmouth Beach, NJ -Join our team and be entered to win $100 gift card at the completion of your first full month. The more you work during your first full month, the more opportunity you’ll have to win! Who is APC? APC is a full-service hospitality company, providing Front Desk Concierge, Valet Parking, Shuttle and Door Greeter services for residential buildings, healthcare facilities & corporate centers. If you are someone who likes making lasting connections or even looking to “do something different,” we’d love to hear from you! A strong candidate for this role is someone with customer service, hospitality, restaurant, car dealership, driving or retail experience. Here at APC we value team building and encourage success by offering room for growth and often promoting from within. Purpose of the Position: Our Concierge team is responsible for handling resident & guest requests and promoting a welcoming environment in the residential condo building. The APC Concierge team is committed to providing a sense of comfort and reliability for our residents and their families. We are expected to know the building like we know our own homes and maintain the safety and immaculate image of the luxury beachfront condo we are assigned to. We strive to provide a gracious, accommodating customer service experience for all living, working and visiting the properties we serve. Responsibilities: Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management. Track all package deliveries, daily activities, and amenity reservations using building software program. Inform residents of incoming visitors & direct visitors. Review access control cameras to ensure the safety of the residents. Manage administrative requests on behalf of Property Managers. Independently navigate and troubleshoot unpredictable situations that may arise including maintenance issues. Requirements: High School Diploma Basic computer literacy skills and talent for technology (i.e. handheld radios, telephones, computers, etc).. Excellent written and verbal communication skills. Able to multi-task and good time-management. Confident, polite, friendly, and self-assured attitude. Well-groomed, professional appearance. Ability to stand or sit for the duration of the assigned shift, lift, push and pull at least 30 lbs. Must successfully complete a criminal background check. Adhere to APC location site Standard Operating Procedure (SOP). Preferred Experience: 1 year of office/administrative experience. 1 year of high-end residential or hotel experience as Bellman, Porter, Doorman, Greeter, Server, Hostess. Knowledge of Carson and/or BuildingLink software. Teacher, Shift leader, Supervisor, Manager or Leadership positions in industries such as luxury, residential buildings, retail, warehouse, security, hotel, real estate, hospitality, restaurant, shift leaders, porters.