Boycott Smiths in Aliante

Las Vegas NV

Description

This Smith's is my neighborhood Smiths that I have gone to for the last eight years. Today, the permanent boycott begins. As I approach the store today, a soccer mom exiting the store approaches me provides a warning that the store does not have any shopping carts. I was skeptical of what she said as I shop here all the time, but she was 100% correct, no shopping carts! Not a big deal I tell myself, I'll just grab a hand carry basket; nope they're gone too. They aren't gone because the store is busy, they're gone because the store did away with them for COVID. Not a big deal I tell myself, I'm only getting a couple of items. I spend the next seven minutes collecting the items I intend to purchase before going to the checkout. As I collect my items throughout the store, I begin to realize that no shopping carts is NOT going to help COVID. Now my once every two week trip to the grocery store will need to be much more often due to not being able to procure as many items on each trip. That or I need to make multiple trips to my car from the store, all on the same shopping trip; that is stupid. I get to the checkout and there is another soccer mom in front of me, she had procured a shopping cart from heaven because she had completely filled it up. She puts everything in the cart on the conveyor belt taking up all of the space. The cashier, Paige, is helping a purple haired 70yo lady at the checkout area of the lane with her receipt. This did not go quickly and took at least seven minutes. Seriously, no joke, seven minutes, count out seven minutes in your head and imagine watching no movement in this lane while the cashier helps purple haired old lady. I'm holding all of my items this entire time. Imagine in your mind's eye, holding 15 pounds of items, no bag, awkwardly while the cashier never once looks at the people in her lane. Cashier Paige finishes with purple haired lady and you'd think she'd go back to checking out customers in her lane, but instead she walks off with another manager, leaving three customers there with no cashier for approximately three minutes. I'm still holding everything I picked up throughout the store. Finally Cashier Paige comes back and begins checking out Mormon soccer mom in front of me, finally freeing up space on the conveyor belt after what was no joke at least 10 full minutes. No carts. No checkout baggers. No competent cashiers. No competent management. Profit over customer service. I hate your self checkout. Going to Albertsons or Winco from now on.