Valet

Dallas TX

Description

The Guest Service Associate is responsible for providing exceptional customer service to guests or patients in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for driving, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests in and out of their vehicle during arrival and departure. DUTIES AND RESPONSIBILITIES Guest Service Maintains pleasant, friendly and professional demeanor with all customer, co-workers, and clients Acknowledges and greets customer within five feet with a professional and friendly demeanor Uses guest last names during interactions welcomes residents to the location Posts up in designated areas when not completing tasks Runs at top speed to park and retrieve vehicles and drives slowly and cautiously Assists guests with bell services and luggage storage as needed (when applicable) Opens all vehicle and property doors for guests Provides customers with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area Delivers messages, items and/or guest amenities as requested