Aug- ABWA KC Express Network Monthly Meeting!

13500 Nall Ave,,Overland Park, KS 66224

17 August, 2021

Description

Aug-ABWA KC Express Network Lunch. Tue, Aug 17, 2021, 11:00 AM-1:00 At the ABWA KC Express Network Meeting, You will meet and network with interesting women just like you… Meet Kansas City professionals representing a wide range of occupations and entrepreneurial endeavors in this small business networking group. The August Speaker is Roberta O’Keith. Owner of The Growth Coach of Greater Kansas City.Topic: “Managing Change in Today’s Environment” Roberta O’Keith is the Owner of Dynamic Business Advisors and Partner with Growth Coach of Greater Kansas City. Her breath of experience in Sales, Marketing, Product Development and Operations gives her the knowledge and expertise every business needs. Over the years, she has become one of the trusted, well known experts in the Customer Experience profession. As a Business Advisor and Coach, she helps business owners, CEO’s, and leaders, get back to working on the business rather than in the business. This is done by developing a strategic mindset, maximizing leadership skills, and honing in on . Her passion is helping companies identify quick-win opportunities that help them grow and retain revenue so that businesses can thrive, not just survive. She is always searching for innovative ways for clients to continue to be market leaders in their industry. She works with her clients to identify and determine the root cause to their business issues and provides guidance to determine what matters most. Whether it is identifying a new market, implementing a customer satisfaction program, developing a new product or service, or looking at increasing leads by improving their marketing strategy and sales processes, she works diligently with her clients to support them and measure tangible outcomes. Prior to her current role, Ms. O’Keith held various leadership roles in strategic planning, marketing, business development, quality, and operations within Fortune 500 companies such as Murphy-Hoffman Company, General Electric (Capital, Power & Water), Bankers Life & Casualty, Individual Assurance Company, and John Alden Life. Her knowledge and experience in customer research, data analytics and insights, understanding customer needs, and taking action with customer feedback has earned her a reputation and sought out industry expert. She is a well-known guest speaker for such organizations like the Direct Marketing Association (DMA), Business Marketing Association (BMA), Customer Experience Professionals Association (CXPA), and the Association of Customer Contact Professionals (ACCP). She has served on many global industry boards and is an advocate for change by driving awareness, education, and acceptance of Customer Experience as an important piece of the c-suite and strategic planning process. She holds a Master’s in Business from Benedictine University, Bachelor of Science from Western Illinois University, and certifications as a Customer Experience Professional (CCXP), Professional Business Coach (iPEC), Lean Six Sigma Black Belt (GE), and Voice of Customer Professional (Allegiance University). Our MissionThe mission of the American Business Women’s Association is to bring together business women of diverse occupations and to provide opportunities for them to help themselves and others grow personally and professionally through leadership, education, networking support and national recognition.  About UsThe American Business Women's Association is a prestigious, national organization established for working women and women business owners. It is a community where women can be part of a national organization with a local connection, come together to gain career development and pursue business opportunities while being influenced and mentored by like-minded women who really care.   Meet Kansas City professionals representing a wide range of occupations and entrepreneurial endeavors. Our KC Express Network league focuses on the 4 Pillars of ABWA: leadership; education; networking opportunities; and national recognition. Come hear great speakers on a vast number of subjects, including networking, financial planning, women’s health issues, and so much more.