Cabinet Technician ***$1000 Sign On Bonus!***

7881 So. Wheeling Ct near Adam Aircraft & Broncos Parkway, Aurora CO

Description

If you’d like to become part of an exciting, fast-paced organization, BMC is the company for you! Military and Veterans encouraged to apply. Do you have what it takes? (click here) OR check us out on YouTube: At BMC, the outstanding Cabinet Warranty Technician guides inside sales activities and coordinates the Cabinet install/service/warranty department. They handle the accurate retrieval of processed customer orders, perform data entry of orders, and assist with sales-related administrative activities, all while encouraging our stellar customer service and team atmosphere. Major Responsibilities: Understands and actively supports individual markets specific strategies ensuring seamless customer service and service level standards are exceeded. Acting internal and external customers point of contact for designated portfolio of clientele. Handling inquires on product selection, order status, customer complaints and issues, delivery schedules and other follow up as needed. Efficiently responsive to requests for scheduling of deliveries and installation of cabinets and other customer follow-up. Enters order, tracks and manages the process of service and warranty from initial call to install/billing. Reports monthly on claims processed, types of claims and sales/costs for the market. Proactively identifying customer, product or delivery issues; surfacing issues and problem solving with sales and operations teams. Identify and coordinate with the install department the scheduling and coordination of the jobs with the technicians. Open communication with all levels regarding market challenges, solutions and business impacts. Non- stock ordering and inventory control as needed. Required Skills: Minimum Education: High School Diploma or GED. Excellent oral and written communication skills. Tech-savvy with strong emphasis in MS Office. Good Customer Service skills a must.