How to talk to your customers

315 N.E. Second Ave,Miami FL 33132

17 August, 2021

Description

Prepare yourself for an insightful conversation Understanding and talking with our customers are some of the most important efforts that we should make when looking for the development and improvement of our early-stage business idea. When trying to discover what our customers think and feel about our business we need to be mindful of the questions that we ask and how we ask them. They said: “You shouldn’t ask your mom if your business idea is good”. But the reality is that we shouldn’t ask anybody if our business idea is good, they will probably lie to us - at least a little-. Asking the right questions to our customers and empathizing with them, could lead us to deeply understand the problems and the realities of the people we are designing solutions for. This will allow us to build something that is really valuable for them. In this workshop, we will practice how to learn about our customers by asking them the right questions and avoiding the most common mistakes when trying to do so! Through this workshop you will learn:How to prepare yourself before talking to your customers How to start meaningful conversationsHow to ask the right questions and avoid the most commons mistakes when trying to understand their thoughts (and feelings)Learn about FOCUS: Mujeres Emprendedoras, a 12-week entrepreneurial training program designed for Venezuelan women in the early stages of their business Meet the Instructor: Gustavo Grande is the Program Director and Lead Instructor of Entrepreneurship for The Idea Center. Over the years he has worked as business development consultant and an entrepreneur in the logistics and trade industry. Gustavo holds an MBA from Hult International Business School with an emphasis on Entrepreneurship and Social Impact and is certified as a Design Thinking practitioner and facilitator from IDEO and the d.school of Stanford University. About Focus Program: Focus: Mujeres Emprendedoras is a 12-week entrepreneurial training program designed for Venezuelan women in the early stages of their business who want to validate and expand their vision and operations. By leveraging different methodologies, including lean startup, design thinking, and business model canvas. Focus will help you improve your self-confidence when presenting your value proposition, be proficient in the process of identifying and validating the assumptions of your business model, and become more adaptable to the challenges of the market. Learn more HERE Apply now HERE