Step Up and Lead - Leadership & Team Building Seminar

910 South College Street,Auburn AL 36832

24 August, 2021

Description

Step Up and Lead Leadership & Team Building Seminar presented by Frank Viscuso: Author, Public Speaker and Deputy Fire Chief Every organization’s culture is either created by design or default. Creating a culture of exceptional service does not happen by accident. This seminar begins with a discussion on the highest rated emergency service leadership traits. Deputy Chief Viscuso will also cover the necessary leadership skills that are needed to motivate teams and maintain discipline within your organization. Topics will include; mentoring and succession planning, critiquing others, delegating, preventing freelancing, technical report writing, taking on administrative tasks, dealing with insubordination, conducting a post incident analysis, building morale, and leading an organization through change. DC Viscuso will also introduce proven theories, methods and techniques that can help your organization provide exceptional customer service and make a great impression on the people they come in contact with on a daily basis.