Winning High Consequence Conversations

2155 Kessler Blvd W Dr,Indianapolis IN 46228

11 August, 2021

Description

We're excited to partner with our friends from NKBA for our meeting which features a discussion on Winning High Consequence Conversations MEETING Wednesday - August 11th at 11:30am TIME - 11:30AM LOCATION - Boradmoor Country Club Session Description: Winning High Consequence Conversations Every interaction you have with a client has consequences, whether you are approaching it strategically or not. How intentional are you being about navigating these conversations? Winning High Consequence Conversations * Create your winning conversation game plan * Define intentions and desired outcomes for key client interactions * Identify the conversation “persona” and needs of the person on the other side of your interaction * Ask the “right” questions to get to what your client really wants or may have concerns about * Drive positive outcomes and position yourself as a trusted partner Lisa Mitchell Bio: Lisa Mitchell, CFI is a communications expert and Founder of Power Body Language. She specializes in Body Language and Non Verbal communication skills, coaching high-performing executives and providing expert analysis during jury selection. She is a Certified Forensic Interviewer (CFI) and a Certified Body Language Trainer, and holds a Masters Degree in Management. Lisa works with companies and organizations world-wide to provide best-in-class Communications workshops, trainings, and keynote speeches. As always Lunch will be provided