Shipping/Receiving Clerk

10251 E. 51st Ave near Havana, Denver CO

Description

Primary Responsibility: Under general supervision, the Shipping and Receiving Associate will keep records on incoming and outgoing shipments by providing information, direction, and scheduling regarding product acceptance, delivery, and storage. Essential Functions: • Work with others to representatives to rectify problems, such as damages, shortages, and nonconformance to specifications. • Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials. • Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. • Resolve issues related to overages, shortages and damages. • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. • Prepare documents, such as work orders, bills of lading, and shipping orders to route materials. • Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes. • Contact customer to resolve discrepancies. • Maintain correspondence with customers, including receipts, invoices (if required), and tallies. • Document all correspondence. • Provide assistance in answering the telephone, resolving distribution center problems, and providing backup to the warehouse. • In conjunction with distribution, schedule deliveries. • Follow attendance policy, show up for work on time and ready to work assigned shift. • Other duties as requested. Qualifications & Experience: • High school diploma or general education degree (GED) and at least one year related work experience. Knowledge, Skills and Abilities: • Ability to work in fast-paced, deadline-oriented environment. • Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals. • Good customer service skills • Ability to communicate effectively with variety of individuals • Ability to pay close attention to detail. • Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.