CONFIRMATION/DISPATCH MANAGER NEEDED

Los Angeles CA

Description

We are a trusted construction company based in Northern California and headquartered in Los Angeles that specializes in energy-efficient home remodeling. Due to high demand and growing interest in our services, we are looking for a Confirmation & Dispatch Manager to join our team. This is an exciting position that is responsible for confirming appointments, dispatching sales representatives to go to leads, working as a liaison between the office and the sales representatives, and building relationships. In this role, you’ll: - Develop a solid understanding of our construction solutions - Confirm appointments with customers on a daily basis - Dispatch sales representatives to appointments on a daily basis - Manage telemarketers that are calling and following-up with existing and new customers - Book appointments for consultations - Create a positive company image through phone and email interactions Skills and qualifications that you’ll bring to our team: - 2+ years of confirmation and dispatch experience - 5+ years of telemarketing, customer service or sales experience - Proficient in Google Docs, Google Sheets, CRM management, and database entry - Knowledge of the Dialer’s system - Prior experience in construction and/or home improvement HIGHLY preferred - Excellent customer negotiation, communication and follow-up skills - Ability to quell customer objections and build rapport with customers - A positive attitude and the ability to work well independently & with a team - Disciplined approach to work Competitive base pay ranging between $20-$25/hour PLUS COMMISSION AND BENEFITS! Friendly, family-oriented team culture! Opportunities to grow with the company and grow your network! In-Office Position Join us! Come be part of a fun, flexible and fast-paced team that has an excellent reputation in the industry. Apply now! CALL RENEE AT 818-916-7016!