Leasing Associate Needed In ASAP

701 E. 18th Ave near Walnut Street, Ellensburg WA

Description

Multi-family Leasing Associate Are you a customer service maestro? Do you love the idea of helping someone find a home? Are you looking to build your career with a rapidly growing team? If this is you, then apply to join our team as a Leasing Associate for some of our properties in the Ellensburg, WA. In the last 2 years PTLA has grown from 700 apartment units to nearly 4,000 along the West Coast! As a Leasing Associate we will be relying on you to do the following.. Meets and exceeds weekly leasing/occupancy goals Provides excellent customer service to internal and external customers through the facilitation and implementation of companywide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores Presents portfolio of properties to prospective residents through property and unit tours including amenities, model units and/or other alternative floorplans, where applicable. Participates in the development of marketing collateral under the direction and approval of the Property Manager. Participates in the marketing of properties through outreach marketing to specific markets identified by the Property Manager, as needed. Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process (including, but not limited to, responding to guest cards, processing rental applications, generating leases, conducting move-ins/-outs, etc.). Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers. Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly. Adheres to the letter and spirit of Fair Housing laws. Completes additional ad hoc tasks and projects as assigned by the Property Manager or Portfolio Manager. QUALIFICATIONS: Polished Presentation Proven Sales Skills Strong Problem Solving and Conflict Resolution Skills Ability to multi-task Strong Verbal and Written Communication Skills Team Player Intermediate Computer Skills / Internet Savvy Self-motivated and requires limited direction (resourceful) CORE COMPETENCIES: In order to achieve success, the PTLA Property Management team must embrace certain core principles and values. Each team member should possess the first column (bolded). The additional competencies are position specific: Achievement Focus Adaptability Business Ethics Customer Service Communications Consultative Selling Sales Skills EDUCATION AND/OR TRAINING: High school diploma, GED or equivalent Some college preferred Bilingual in English/Spanish preferred 2+ years property management experience Submit your cover letter and resume today! Related keywords: leasing consultant, leasing agent, real estate, leasing