Baird Dental Business Concepts: Dealing with Difficult People Seminar (CE)

801 Pine Street,Chattanooga TN 37402

05 November, 2021

Description

All dental practices have difficult patients, but dealt with correctly they can turn into your best source of referrals! Don't let difficult people ruin your day! All dental practices have difficult patients, but dealt with correctly they can turn into your best referrer. This presentation will teach you how to manage difficult patients in your practice, including providing scripts and verbal tools for the team to implement in the practice. This 3 hour seminar presented by Sandy Baird, MBA, and owner of Baird Dental Business Concepts, will provide attendees with 3 hours of continuing education (CE) credits. What you will learn: How to manage difficult patients and people in your practice.How to avoid creating difficult people and patients.The real story behind difficult people.How to turn a difficult patient into your best referrer.Scripts and verbal tools for dealing with difficult people.Effective tools to neutralize difficult people.Tickets are $180 until 10/1 and $225 after that date. Teams from the same dental practice will receive a 15% discount. Contact Sandy Baird, MBA at [email protected] to obtain the promo code.