Discolored Water Investigation: Where To Report A Complaint

Garden City NY

21 July, 2021

3:40 PM

Description

H2M had phone conversations with residents with recent discolored water issues and reached out to the Village to obtain a record of consumer complaints. H2M is waiting for discolored water presence history to evaluate locations. Discolored water complaints need to be reported to the Water Department at 516-465-4020. Residents should leave a message if no one answers the phone and provide their address, name and a contact phone number. H2M is gathering the data as part of its investigation into causes so that they can help us plan mitigation strategies. The Water Department often times will assist the resident in the short-term while they also share the information with H2M, which is looking at the long-term solution(s).