Maintenance Manager - Student Housing/Apartments

1910 Valley Rd, Reno NV

Description

Come join our amazing team! We are building a team of talented individuals that have experience in the Property Management industry. Being a part of our team means you will be supported, empowered, and committed to working cohesively to help the Company achieve its common goals. We are looking for a Maintenance Manager that has experience working in apartment operations or something similar. This position is responsible for ensuring the community is protected, maintained, and operational according to the Book & Ladder Mission and Community Sparkle Guest Experience. To provide all guests with a level of service that exceeds expectation by resolving issues in a timely and efficient manner that enhances the community’s value and living experience. What You'll Be Doing: *Ensure the community maintains an exceptional curb appeal by following The Community Sparkle guidelines which outline keeping the grounds and buildings sanitary and sustained, and amenities properly functional at all times. *Maintain a safe, sparkling, and sanitary community including, but not limited to the clubhouse, office, model unit, common areas, parking lot, building stairwells and entrances, etc. *Assist with general community repairs and maintenance responsibilities. *Assist with ensuring the community is free of trash, debris, and animal waste. *Assist with ensuring the landscaping is maintained and current with the seasons. *Ensure all apartments meet the Book & Ladder standard for new guests ahead of move-in. *Respond to emergency’s in an appropriate and timely manner in accordance with policies and procedures. *Assist with annual apartment turnovers as directed including, but not limited to creating schedules, ordering supplies and furniture, and managing external vendors. *Be a leader of long-term efficiency amongst the facilities team by embracing the latest technology implementations that improve systems and processes. *Be a champion of exemplary guest service and teamwork. *Ensure understanding of all Book and Ladder policies, procedures, and expectations. *Ensure the Guest Experience is being exceeding and satisfaction amongst the community is met. Other Responsibilities: *Collaborative with internal team, especially the Facilities Manager and/or General Manager and meet daily to ensure all operational needs are met. *Conduct periodic inspections of vacant apartments. *Participate and attend required continuing education and in-service training sessions. *Ensure the stable and safe operation of the property at all times and ensure compliance with all company policies and procedures, as well as local, state, and federal laws and ordinances. *Produce and/or review all daily, weekly, and monthly reports, inspections and activities associated with the property. Submit required report to Corporate management as requested. *Perform other duties as assigned by supervisor. *Participate in Book & Ladder University as required. What You'll Bring to the Table: *One to three years of previous experience in same field. *One year previous experience in Student Housing industry. *High school diploma or GED preferred. What Really Excites Us: *Working knowledge of pool service/maintenance required. *Working knowledge of HVAC service/maintenance required. *Ability to operate basic computer programs including, but not limited to, MS Office products, Internet Explorer, etc. *Valid driver's license. *Cert Pool Operator *EPA Certification *Ability to work weekends and on-call as needed. Preferred Qualifications: *Proficient math and computations skills. *Embody the Book and Ladder Culture and Pillars in your work. Work Environment and Physical Demands: *The work environmental is both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. *Ability to lift up to 75 lbs. and work 8-12 hour standing shifts. *Requires routine use of standard office equipment such as computers, telephones, laptop, cell phone, photocopiers, filing cabinets, fax machines, etc. *Local travel may be expected or required based on property needs, trainings, meetings or other situations necessary for success. What We Can Offer You: ***"Unlimited" PTO - We are all about work-life balance and encourage our team to take time off whenever they need it without worrying about how much PTO they have accrued. ***100% Company paid Medical, Dental, and Vision coverage for Employees and 70% Company paid Medical, Dental, and Vision coverage for Employee's Dependents. ***401(k) Company match up to 4% ***An AMAZING team of people to collaborate with "We are not a team because we work together. We are a team because we Respect, Trust, and Care for each other."