Automotive Service Writer

Brea CA

Description

Service writer Responsibilities • Greet customers when they arrive • Consult with mechanics about necessary repairs • Provide customer with in-depth information about available aftermarket and OEM parts options • Answering questions about service outcome • Advise customers about warranty protection • Manage and oversee the service center’s workflow and scheduling • Calls customer to inform them of changes in service or to let them know their vehicle is ready for pick up. Must be knowledgeable in Mitchell