Service Technician

6100 N Powerline Rd, Fort Lauderdale FL

Description

We are looking for a self-starter Field Service Laundry Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. Your Role: Must be able to work overtime Company vehicle and tools provided Able to read schematics Knowledge with commercial laundry equipment is a plus, Speed Queen, Huebsch and Ipso Knowledge Provide service and customer support during field visits or dispatches Tie workflow to schedule Manage all onsite installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems, valid drivers license Follow all company's filed procedures and protocols Cooperate with technical team Build positive relationships with customers Ability to troubleshoot, test, repair and service technical equipment English and Spanish is a plus Updates job knowledge by participating in educational opportunities, provided by the company (certifications)