Service Advisor Trainee - Front Office Assistant

Gothard near Main, Huntington Beach CA

Description

Apply Now: Our busy mechanical service and repair facility located in beautiful Huntington Beach is looking for a front office assistant / service advisor. Job Duties / Responsibilities • Greet and check in mechanical guests • Listen with concern and write up work order and enter it into our shop management system • Provide timely updates to guest on their repair status • Contact the guest with technician diagnosis and obtain financial authorizations • Answer phones and schedule appointments • Coordinate rentals and provide shuttle rides to guest • Upkeep the appearance of the front office • Post repair cashier duties • Generate day end closing reports Our perfect candidate will; • Service advisor skills • Previous experience in the automotive industry and general understanding of how cars are repaired • Be able to accommodate a full time schedule • Be skilled to work in a fast paced environment • Empathetic and customer service focused • Be able to make quick decisions that work in the best interest of both the shop and the guest • Have superior customer service phone skills Apply Now: