Maintenance Technician

4555 Fallon St, Bozeman MT

Description

RAM Partners is currently seeking a full-time Maintenance Technician for a multifamily apartment community in the Bozeman area. This is an excellent opportunity to join a growing company with a strong history and a promote-from-within company culture. The Assistant Maintenance Tech is to assist the Maintenance Supervisor in maintaining the physical integrity of the community. The RAM Partners, LLC standard is to provide our residents with Service Excellence. The key role that the Maintenance Department plays in delivering this promise to our residents and owners/clients cannot be overemphasized. The Maintenance Team's work habits can make or break a community. In today's changing market, it is especially important that we work together to accomplish our standard and reach our goals. Teamwork and communication with residents and office personnel can determine the fate of the community. Each RAM Partners, LLC (RAM) maintenance associate is a professional and is responsible for the quality of the RAM Standard and the quality of each RAM property. RAM maintenance associates go above and beyond just “maintaining” the property. Each RAM maintenance associate: Enhances the “resident/customer” experience by performing each Service Request with a combination of technical expertise and a positive helpful attitude; Improves the value of the owner’s physical asset through vigilant daily inspection and a strong preventative maintenance program; Contributes to the financial performance of the property through efficient use of time, prudent purchasing, and professional handling of all supplies and equipment; Creates a positive work and living environment for others by adhering to all safety guidelines, governmental regulations, and enforcing the RAM Standard in all activities; Demonstrates a commitment to the RAM team by communicating effectively, cooperating fully, and assisting co-workers whenever necessary; and finally… Invests in the bright future of RAM tomorrow by performing service excellence today. Responsibilities include but are not limited to: The Assistant Maintenance Technician will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program, OSHA, etc.). Must be knowledgeable of all pertinent laws and EPA and OSHA regulations with EPA certification. Must be aware of the condition of the property always and take immediate steps to correct any unsafe condition. Must be aware of all utility meter cut-offs, apartment and fixture cut-offs, and sewer clean-outs. Perform work area clean-up and safety related duties. Ensure that storage areas remain locked when not in use. Diagnose and perform minor or routine maintenance or repair, as directed. Inspect and help coordinate all needed make-ready repairs and services. Assist maintenance staff as required to meet deadlines. Report all major repairs and need requisitions to Maintenance Supervisor prior to any expenditure of funds. Change locks and make keys as needed. Ensure resident by complying with RAM key procedures. Remove and transfer heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assist in moving abandoned furniture, appliances, etc. to dumpster when necessary. May be required to perform on-call emergency service as requested. All emergency after hours calls must be responded to immediately, and the maintenance person on call must have the ability to arrive at the property no more than an hour after a call comes in. Completes all service requests within 24 hours, unless the request requires extraordinary parts or labor. Any other requests made by the Maintenance Supervisor, Property Manager, Area Vice President, or other company official as needed. Customer service responsibilities: Communicates clearly to residents. Responds to resident service requests and concerns in a timely, professional manner. Reads and/or listens to resident requests/complaints in a calm, respectful, and open manner. Maintains a complete clean and neat uniform, nametag must be worn when working on any RAM Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to RAM policy. Distributes notices and communications to residents as needed. Maintains professionalism at all times while representing RAM, this includes after hour/weekend work, and any property related functions. Qualifications and Skills High level of proficiency in written, verbal, and arithmetic skills. Ability to plan and juggle multi-task environment and support maintenance team. Must possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operations. High school diploma or GED required. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. License(s) or certification(s) preferred: Valid driver’s license and current automobile insurance is required. Position requires individuals to furnish their own reliable transportation to fulfill all job functions. HVAC knowledge is a plus CPO certification is a plus. Required work authorization: United States Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday On call Experience: maintenance: 1 year (Preferred) Education: High school or equivalent (Preferred) Work Location: One location Typical start time: 8AM Typical end time: 5PM Benefit Conditions: Only full-time employees eligible Compensation: Based off experience Work Remotely: No