Substitute -Children’s and Circulation Desks

Waltham MA

07 July, 2021

9:59 AM

Description

On a per-diem/on-call basis – to fill in for staff absences, including days, nights and weekends $25.68 per hour – no benefits Waltham Public Library is seeking friendly, adaptive, enthusiastic, service-oriented individuals to help serve a diverse, urban community within a busy library setting. We're looking for someone who is self-motivated, cares about accuracy, and can handle stressful situations with grace and good humor. Customer service experience is highly valued. Duties include: Answering telephones, checking materials in and out, registering patrons, account maintenance, assisting patrons to locate materials and other general circulation desk duties as assigned. Qualifications include: Excellent customer service skills, ability to perform under pressure, able to work well with other employees & a diverse urban community, good problem solving and computer skills. The employee must be able to stand, stretch and stoop as well as occasionally lift and/or move up to 30 pounds. Must pass a pre-employment physical with drug and alcohol screening, a Criminal Offenders Record Information (CORI) and a background check. Full description available at Human Resources Department. Experience: Associates Degree or 2 years of post-high school education, 6 months of computer experience, 1 year customer service experience working with the public, or any equivalent combination. Preferred: Fluency in Spanish, Chinese, Haitian Creole or Portuguese; familiarity with III Sierra software On a per-diem/on-call basis – to fill in for staff absences, including days, nights and weekends $25.68 per hour – no benefits Deadline to apply: August 23, 2021 Qualified candidates should submit, preferably in ONE complete pdf: Completed City of Waltham employment application (https://www.city.waltham.ma.us/human-resources-department )Resume andLetter of interest to: Mary Gullotti Human Resources Department, 119 School Street, Waltham, MA 02451 [email protected] / 781-314-3356 Equal Employment Opportunity / Affirmative Action Employer Req#2022-03 Posted 7/6/2021