Medical Scheduler

Plymouth MA

30 June, 2021

5:23 PM

Description

The Medical Scheduler schedules all medical specialty appointments for Elder Service Plan (ESP) participants, coordinating with participants and families as needed. The Medical Scheduler is responsible for follow up, documentation, scheduling and coordinating transportation, cancelling/rescheduling and all other support needed to facilitate the efficient flow of medical specialty appointments for all participants.Essential Functions: • Schedules medical appointments with medical specialists (both internal and external), coordinating with the participant and/or family as needed.• Collects documentation and forms necessary for the appointment in coordination with the Nurse Manager.• Documents schedule in participant’s medical record and the required work-flow documents in NextGen and Excel.• Coordinates transportation and escorts for scheduled appointments.• Documents scheduled appointments in EMR and documents completion, reason for cancellation and re-scheduling of appointments as needed.• Notifies assisted living facilities, family members, participants and Interdisciplinary Team (IDT) members as needed of scheduled appointments.• Distributes weekly referral reports to IDT members, creates and mails podiatry appointment notices to participants.• Attends weekly appointment meeting with TRaige Nurses, Center Nurse Manager and Transportation Coordinator.• Must be able to utilize critical thinking skills to problem solve throughout the day.• Assists with reception and phone coverage as needed.Required/Preferred Education, Experience and Skills:• High School diploma or GED.• Two years of experience working in a health care environment or Associates degree and one year of healthcare experience or Bachelor’s degree in related field, one year of experience working with an elderly population.• Intermediate skill level with Microsoft Word, Outlook, and Excel.• Experience with CRM software.• Proven ability to resolve problems creatively.• Excellent verbal and written communication skills and organizational skills.• Ability to work independently and as a member of a Team.• Successful completion of a Medical Terminology course preferred. Apply online at https://www.hhsi.us/about-us/j... Harbor Health is an Equal Opportunity Employer M/F/V/D.