Mobility Specialist

1051 E. Bogard Rd. near Peck St., Wasilla AK

Description

GENERAL SUMMARY: Services customers by evaluating, installing and servicing products and equipment. CORE FUNCTIONS: • Provides installation, service, repair and instruction of use for mobility products and equipment. • Assist with home remodeling for ease of access for disabled persons. • Schedules service calls and deliveries based on work orders. DETAILS OF FUNCTION: • Installation of ramps, vertical platform lifts, patient lifts, auto lifts, elevators and other related products. • Contacts customers through the phone and in person to provide technical service support. • Thoroughly trains customers how to use the product(s) in a safe manner. • Evaluates the customers environment for safe and effective means for installation of mobility products. • Maintains warehouse inventory in an organized and efficient manner. • Expedites the resolution of customer problems and complaints. • Coordinates daily work efforts with all aspects of the organization. • Identifies and adheres to safe workplace practices and observance of OSHA and fire regulations. • Transport products in a company vehicle in a safe and courteous manner, adhering to all traffic laws. • Utilizes the proprietary operating system to record customer interactions, upload pictures and other related paperwork, set and review scheduled appointments. • Safely load equipment in an orderly and secure manner in accordance with policies.